SP Sabers, Props and Collectables Preorder Policy
This Policy related to any items considered preorder or presale.
A preorder\presale item is an item that is not yet in stock, but is available for purchase. By making the purchase you secure an item for when it becomes available.
Preorder items are sold under 3 item types
1. Full Payment - Full Payment means that you have fully paid the product off including any shipping balances due. Your item will ship out when they come in.
2 Deposit - Deposit Payment is the first of 2 payments required to complete your purchase, generally this amount is between 20% and 50% and does not include any shipping. Any Items you purchase in he same order as a Deposit Item, will have the relevant shipping change, this shipping is not related to the deposit item.
3. Balance Payment 0 The Balance Payment is the remaining portion of the preorder. This payment will include, the remaining item cost, + an admin fee, and shipping calculated in the cart. Customers who make a preorder using the deposit option will be notified when the balance payment is due, it can be paid off at any time. Balance payments will be due within 4 weeks of the notification.
Refunds and Cancellations
By purchasing a preorder item, you enter into a binding contract with SP Sabers, Props and Collectables, to complete the order. Preorder deposits are nonrefundable. in the event on a nonpayment of the balance payment, you deposit will be forfeit and the item listed for sale. We care flexible as long as you contact use regarding the payment. Upon agreement, SP Sabers, may chose at our discretion to extend the time you have to pay the deposit.
In the event of time delays in production, SP Sabers will not cancel orders or provide refunds.
in the event of a run cancellation, SP Sabers will refund all customer orders relating to the run, excluding any digital files purchases or accessories fulfilled.
Timelines and Delivery Dates
Each preorder product will have an estimated completion date, while we try to keep this accurate, the natural of the production process means that this might change as time goes on. SP Sabers, Props and Collectables gives no guarantee of any delivery dates but will to the best of our ability keep you informed of any changed to the delivery date.
By completing the purchase, you acknowledge that you have read, understood and agreed to the terms and conditions of the Preorder Policy.